CasinoUKGuide.com

Last updated: March 2026

Data controller: CasinoUKGuide.com, London, United Kingdom

Contact: [email protected]

1. Information We Collect

We may collect and process the following types of information:

Information You Provide Directly

Contact form submissions: When you use our contact form, we collect your name, email address, and the content of your message.
Email correspondence: If you email us directly, we retain the content of that correspondence along with your email address.

Information Collected Automatically

Technical data: Your IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
Usage data: Pages visited, time spent on each page, navigation paths, referring URLs, and the date and time of your visit.
Cookie data: Information collected through cookies and similar tracking technologies. Please see our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries: We use contact form data and email correspondence to reply to your questions and requests.
To improve our website: We analyse usage data to understand how visitors interact with our site, enabling us to improve content, navigation, and user experience.
To maintain security: We use technical data to protect our website from malicious activity, detect fraud, and ensure the integrity of our systems.
To comply with legal obligations: We may process your data where required by law or regulation.

Legal Basis for Processing

Under the UK GDPR, our legal bases for processing your personal data are:

Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., non-essential cookies).
Legitimate interests: Where processing is necessary for our legitimate interests (e.g., improving our website, analysing usage patterns) and those interests are not overridden by your rights.
Legal obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

3. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand how visitors use our website. Cookies are small text files placed on your device when you visit our site.

For comprehensive information about the cookies we use, their purposes, and how to manage or disable them, please refer to our Cookie Policy.

4. Third-Party Services

We use a limited number of third-party services that may collect or process data on our behalf:

Google Analytics: We use Google Analytics to collect anonymised data about how visitors use our website. This helps us understand traffic patterns and improve our content. Google Analytics uses cookies to collect this data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Google Fonts: We use Google Fonts to deliver web fonts. Google may collect your IP address and browser information when fonts are loaded.
Affiliate partners: When you click on links to gambling operators on our site, you may be directed to third-party websites that have their own privacy policies. We encourage you to read the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices of external websites.

5. Data Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for all data transmitted between your browser and our servers.
Regular security assessments and updates to our systems.
Access controls limiting who can view personal data to authorised personnel only.
Secure storage of any data we retain.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

6. Your Rights Under GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can request that we correct any inaccurate or incomplete data.
Right to erasure: You can request that we delete your personal data, subject to certain legal exceptions.
Right to restrict processing: You can request that we limit how we use your data in certain circumstances.
Right to data portability: You can request that we transfer your data to another organisation or directly to you, in a commonly used, machine-readable format.
Right to object: You can object to the processing of your personal data where we rely on legitimate interests as our legal basis.
Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by the UK GDPR. If your request is complex or we receive a large number of requests, we may extend this period by a further two months, and we will inform you of any extension and the reason for it.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

Contact form data and email correspondence: Retained for up to 12 months after the last communication, unless a longer period is required for legal or administrative reasons.
Analytics data: Anonymised analytics data is retained in accordance with Google Analytics' data retention settings, which we have configured to 14 months.
Cookie data: Retention periods vary by cookie type. Please see our Cookie Policy for specific durations.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be associated with you.

8. International Data Transfers

Some of the third-party services we use (such as Google Analytics) may transfer data outside of the UK. Where such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO, to protect your data in accordance with UK data protection law.

9. Children's Privacy

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from children under the age of 18. If you believe that a child has provided us with personal data, please contact us at [email protected] and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this privacy policy, your personal data, or wish to exercise your rights, please contact us:

Email: [email protected]
Address: London, United Kingdom

You can also use our contact form to get in touch.